Frequently Asked Questions

Frequently Asked Questions

Can you deliver with no side entrance and take castle though the house?
Only if the castle is a 12ft x 12ft or smaller provided someone is available to help lifting. Bouncy castles are often bigger and heavier than most people expect, and so to move them we use large sack trucks unfortunately if it should rain water will get inside the inflatable and this tends to drain out whilst being removed, Sometimes on your carpet,wooden floor or marble floor!!!Please be warned!

Please note if for reasons out of our control we can't supply your requested castle we will endeavour to upgrade free of charge

Can you get up a flight of steps?
No. Because of the size and weight of the Inflatable's we can not cope with a flight of step's, but one or two step's are achievable,but please check beforehand.

How does the castle stay up?
We use electric blowers, which stay on all the time the inflatable is in use, and we can provide up to 20 metres of extension lead.A petrol alternative is available where no electric is available for rental of £50 per day.

How much electric does it use in a day?
Approximately EIGHT pence per HOUR

Is there a deposit to pay

A deposit of 20 per cent of the total is payable on any amount more than £150

If the event is cancelled less than 7 days in advance it is unfortunately NON Refundable

non refundable